Gold Support – Basic RDS Bundle

Gold Support – Basic RDS Bundle

Gold Support -Basic RDS Bundle is an additional support add-on for Servers such as Domain Controllers, File Servers, and Application Servers (except SQL). It also includes support for the Remote Desktop Host/Virtual Desktop

Gold support includes:

  • Support for unavailable servers due to being powered off or unresponsive (does not include unresponsive due to virus)
  • Login issues
  • Basic Networking support
  • Basic Windows Support (including crashes and updates)
  • US only based Phone and Email support
  • Basic Group Policies and security assistance
  • Assistance with Third Party applications
  • Virus remediation (Some limitations apply)
  • Daily Backups with 30 day retention

NOTE: Listed Price is for default configuration only.  If you are adding additional servers to your bundle please reach out to our support team for a custom quote.

$500.00 / month