Gold Support – Non RDS

Gold Support – Non RDS

Gold Support – Non RDS is an additional support add-on for Servers such as Domain Controllers, File Servers, and Application Servers (except SQL).

Gold support includes:

  • Support for unavailable servers due to being powered off or unresponsive (does not include unresponsive due to virus)
  • Login issues
  • Basic Networking support
  • Basic Windows Support (including crashes and updates)
  • US only based Phone and Email support
  • Basic Group Policies and security assistance
  • Assistance with Third Party applications
  • Virus remediation (Some limitations apply)
  • Daily Backups with 30 day retention

NOTE: Support options are per server.  You may purchase or omit additional support for as many or few servers as you would like.

$100.00 / month